A joint venture with Sir John Whitmore's Performance Consultants International

Image: Carol Wilson with NCR’s Global Learning Director, John Newton, after the design and global roll out of a sales performance coaching programme incorporating the Performance Coaching for Leadership Certification course.
“Coaching makes the right things happen". – John Newton, Global Learning Director, NCR Corporation)
We provide coaching skills training based on Sir John Whitmore's best-selling, time honoured, book entitled “Coaching for Performance” and Carol Wilson’s “Best Practice in Performance Coaching”. The Performance Coaching for Leadership Certification course is designed to integrate coaching skills into your managers' leadership, team building and communication styles.
The Performance Coaching for Leadership Certificate is a 2 day course spread over 1 month designed to enable your leaders to get the best from themselves and their teams.
In between the two training days (which can be run consecutively with a follow up conference call 1 month later) the participants are paired to practise their skills in the safety of working with a colleague from the course. This builds confidence and fluency enabling the managers to embed the new skills and use them in the workplace after the course is over.
The style of the training is learning by doing. This is a very practical approach in which participants will have the opportunity to practise coaching specifically about issues currently arising in their workplace and to get feedback from our trainers and each other during the programme.
We are committed to ensuring that the impact of our interventions with your organisation is captured in a way that is meaningful to your business. We will work with you to develop a method that meets your specific requirements and gives you the information that you need throughout the programme.
Contact us for further information on this programme

Professional speaker, writer and broadcaster Carol Wilson is Head of Accreditation at the Association for Coaching. After a career at board level in the entertainment industry, Carol has trained over 400 executive coaches and was nominated for the AC Awards ‘Influence in Coaching’ and ‘Impact in Coaching’.
“The most useful part about the training was embedding coaching into another program, i.e. combining coaching in the general sense with Sales Process work products in the specific sense” – John Newton, Global Learning Director, NCR Corporation
Comments from participants from various organisations:
“A lot of energy and potential brought to the store and business.”
“Very useful and educational, looking forward to more depth in future workshops”
“Interactive, relaxed, great to practise”
“The course was facilitated very well with plenty of scenarios and examples to take away”
“It was beneficial to use exercises in which to practise the skills used as soon as they are explained”
“I like the interactive parts, good material, competent trainers“
“You have just done in 15 minutes what normally takes me 4 hours” (after a trainer demo of GROW)
“My boss uses GROW at every meeting now; the meetings are much more focussed; GROW keeps dialogue shorter and to the point, and empowers us.”
“The highlights of my day are where I have been able to leverage the framework and the sense of achievement in the other person”
“A good framework to interact with colleagues and customers – I am using the technique to get more out of the discussion than previously”
“The more you can make the person comfortable, the higher the quality of the input they will give you”
“Bright ideas come through – at times the solution that came out was better for the team than my own solution would have been”
“Repeating back to the person slows down a scattered thought process and makes the person stop and put thought into their direction”
“The model works not only in verbal discussions but also in email and instant messaging exchanges as well.”
“Although the coachee may sometimes give you the same solution you would have given them, what you are really doing is buying their commitment!”
“Having a practice partner was like having an agony aunt; it would be useful in any course”
“Coaching focuses not what you can’t do but on what you can do”
Click here for details of our Certificate and Diploma Accredited Corporate Coach Training Programmes
Click here to see case histories of the organisations we have worked with
Click here to see details of our Transformational Leadership Programmes