A joint venture with Sir John Whitmore's Performance Consultants International

Image: Carol Wilson with NCR’s Global Learning Director, John Newton, after the design and global roll out of a sales performance coaching programme incorporating the Performance Coach Training for Leadership Module 1: Coaching Skills for Leaders course, which is recognised by the ILM (Institute of Leadership & Management).
“Coaching makes the right things happen". – John Newton, Global Learning Director, NCR Corporation)
We provide coaching skills training based on Sir John Whitmore's best-selling, time honoured, book entitled “Coaching for Performance” and Carol Wilson’s “Best Practice in Performance Coaching”. The Performance Coach Training for Leadership Module 1: Coaching Skills for Leaders course is designed to integrate coaching skills into your managers' leadership, team building and communication styles.
Module 1, Coaching Skills for Leaders, is a 2 day course spread over 1 month designed to enable your leaders to get the best from themselves and their teams.
In between the two training days (which can be run consecutively with a follow up conference call 1 month later) the participants are paired to practise their skills in the safety of working with a colleague from the course. This builds confidence and fluency enabling the managers to embed the new skills and use them in the workplace after the course is over.
The style of the training is learning by doing. This is a very practical approach in which participants will have the opportunity to practise coaching specifically about issues currently arising in their workplace and to get feedback from our trainers and each other during the programme.
We are committed to ensuring that the impact of our interventions with your organisation is captured in a way that is meaningful to your business. We will work with you to develop a method that meets your specific requirements and gives you the information that you need throughout the programme.
Contact us for further information on this programme
Professional speaker, writer and broadcaster Carol Wilson is Head of Professional Standards & Excellence at the Association for Coaching, overseeing Accreditation and Supervision. After a career at board level in the entertainment industry, including a decade working directly with Sir Richard Branson, Carol now creates coaching culture programmes for organisations all over the world. She was nominated for the AC Awards ‘Influence in Coaching’ and ‘Impact in Coaching’ and has studied personally with the foremost thought leaders in coaching related fields, including Sir John Whitmore (pioneer of coaching), Tim Gallwey (founder of the Inner Game), John Grinder (co-founder NLP), Richard Barratt (founder of Cultural Transformation Tools) and David Grove (founder of Clean Language). She is the author “Best Practice in Performance Coaching”, featuring Forewords from Sir John Whitmore and Sir Richard Branson, and of many coaching articles including a monthly column in Training Journal.
“Coaching makes the right things happen! The most useful part about the training was embedding coaching into another program, i.e. combining coaching in the general sense with Sales Process work products in the specific sense” – John Newton, Global Learning Director, NCR Corporation
Comments from participants from various organisations:
“It is the best course I have been on and the most useful one to me in my entire life, not just at work. I am glad the company is investing in it. I will willingly take part in more calls and will continue with the coaching practice. On a lot of courses, once the course is over you go back to daily routine. With this, because we had the assignments it made me think about what I had learned – put some discipline in there and made it more useful.”
“A lot of energy and potential brought to the store and business.”
“Very useful and educational, looking forward to more depth in future workshops”
“Interactive, relaxed, great to practise”
“The course was facilitated very well with plenty of scenarios and examples to take away”
“It was beneficial to use exercises in which to practise the skills used as soon as they are explained”
“I like the interactive parts, good material, competent trainers“
“You have just done in 15 minutes what normally takes me 4 hours” (after a trainer demo of GROW)
“My boss uses GROW at every meeting now; the meetings are much more focussed; GROW keeps dialogue shorter and to the point, and empowers us.”
“The highlights of my day are where I have been able to leverage the framework and the sense of achievement in the other person”
“A good framework to interact with colleagues and customers – I am using the technique to get more out of the discussion than previously”
“The more you can make the person comfortable, the higher the quality of the input they will give you”
“Bright ideas come through – at times the solution that came out was better for the team than my own solution would have been”
“Repeating back to the person slows down a scattered thought process and makes the person stop and put thought into their direction”
“The model works not only in verbal discussions but also in email and instant messaging exchanges as well.”
“Although the coachee may sometimes give you the same solution you would have given them, what you are really doing is buying their commitment!”
“Having a practice partner was like having an agony aunt; it would be useful in any course”
“Coaching focuses not what you can’t do but on what you can do”
Module 1: Coaching Skills for Leaders
Module 2: Executive Coach
Module 3: Master Classes
Module 4: Train the Trainer
Module 5: David Grove’s Clean Coaching with Clean Language & Metaphor
Module 6: David Grove’s Clean Coaching with Emergent Knowledge
Open Executive Performance Coach Training Course
Click on the following links to find out more about:
ILM: Institute of Leadership & Management
Creating a coaching culture
Case histories of the organisations we have worked with
Details of our external coaches
Details of our Transformational Leadership Programmes
International bases